Identification Printer & Software Support

  • We have over 35 years of experience with on-site identification systems and software
  • Largest "in-the-field" technical support team for TE Connectivity identification printing systems
  • Remote support is available using online screen sharing applications such as TeamViewer and Quick Assist

**The TE Connectivity website also contains the following downloads :**
  • WinTotal v7.x.xx (latest version)
  • WinTotal v6.1.16
  • WinTotal v5.4.04
  • Printer firmware updates
  • The latest TE printer drivers
  • Click here to visit the TE Connectivity WinTotal Support Page

**You can install WinTotal and download expressMARK updates using the links below :**

Download our installation guide and follow the simple step-by-step instructions.
It is important to follow these steps in the correct order to ensure a successful installation.

  • Step 1 - Download and print off the step-by-step installation guide
  • Step 2 - Download, unzip and install the printer driver for your printer
  • Step 3 - Download and install WinTotal v5.2.09
  • Step 4 - Download, unzip and copy the expressMARK v5 update files to the correct folder on your PC

Download the TE installation guide and follow the step-by-step instructions.
Important note : to run this version of WinTotal you require a USB unlock dongle.

  • Step 1 - Download and print off the step-by-step installation guide
  • Step 2 - Download, unzip and install the printer driver for your printer
  • Step 3 - Download and install WinTotal v6.1.16
  • Step 4 - Download, unzip and install the expressMARK update file to the correct folder on your PC

Important note : to run this version of WinTotal you require a USB unlock dongle.

  • Step 1 - Download and install WinTotal v7.2.01 (this also includes the printer driver installation)
  • Step 2 - Download, unzip and install the expressMARK update file to the correct folder on your PC

Please note these User Defined Layout (UDL) files are specific to rail sector customers.
You should consult a member of our Ident Technical Support team prior to installing this update.
The files contain specially designed product layouts for use with HX-SCE sleeves and ETC tie-on markers.

* Step 1 - Close WinTotal if currently open on your PC
* Step 2 - Download, unzip and install the Arial Monospaced font to your PC
* Step 3 - Download, unzip and install the WinTotal UDL update file to your PC

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